Shipping

All items ship via United States Postal Service with tracking and insurance. Yes, Lagarto will ship to your PO Box.

How long will it take for Lagarto to bill my order? Generally within 1 business day or less, of when you place your order.
How long will it take for Lagarto to ship my order? Please see "Work Queue" for more information about order completion times.
How long will a package remain in transit once it has been shipped? Generally 2-4 business days for USA 48. International shipments, generally 1-2 weeks, or longer if delayed by inefficient customs clearance.

Why is the shipping cost MORE than the actual postage cost? Insurance - plain and simple. Packaging is only a small part of the cost of shipping, but insurance is expensive. All items shipped to you will be replaced if they do not arrive, at no cost to you. You can also request a full refund for any item that does not arrive, if tracking shows it as "lost". Across the entire logistics industry, items are usually back on track after being lost and delivered (late) within 30 days. Once items have been scanned, Lagarto has no more control over them - but will take full responsibility for making it right if they don't show up within a month of the ship date.

Orders are shipped from the store after they are paid in full. Your card will be authorized and charged only after I have reviewed the order. Card charges will post to your card statement usually within 3 days. If you are paying by a method other than credit card, your funds will be deposited to the Lagarto Custom Leather bank account and shipping will occur as soon as I am able.

Some items in the store are in stock and on hand. These items will ship the next business day after you place your order, unless I am currently attending a convention or am otherwise busy with travel. When you will experience a delay of more than 72 hours from the time of your order to the date of shipping for your order, you will be notified directly.

If you REQUIRE that items ship via a carrier other than USPS, you may email a prepaid label for your shipment to Lagarto, and not pay the shipping cost to this store. After the initial "receipt of package" scan by your choice of carrier, Lagarto assumes no responsibility for your third party shipper's loss or damage.
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